Truly Insurance, A Division of BrokerUnion

Your local insurance broker in Kitchener.

Serving Waterloo Region with boutique brokerage care.

Truly Insurance is BrokerUnion's Kitchener, Waterloo division, bringing personal and commercial insurance choice to families and businesses across the Tri-Cities and beyond.

22 Water St S, Suite 100

Kitchener, ON N2G 4K4

Mon, Fri 9:00 am, 6:00 pm

Insurance products available in Kitchener

A licensed RIBO broker will follow up within one business day.

FAQ

Common questions about our Kitchener office

How do I get an insurance quote in Kitchener?

You can get a free quote three ways: call our Kitchener office at (519) 800‑4770, use the quote form on this page, or walk in to 22 Water St S, Suite 100, Kitchener, ON N2G 4K4. A licensed broker will compare options from leading Canadian carriers and walk you through what's covered in plain language, no obligation.

What kinds of insurance does the Kitchener office sell?

Our Kitchener brokers help with auto, home, condo, tenant, business, life, travel and group benefits coverage. Property and casualty policies are placed by RIBO-licensed brokers; life and health products are placed by LLQP-licensed life advisors associated with BrokerUnion. Our team handles claims support from first call to final cheque.

Do I have to visit the office in person?

No. Most clients work with us by phone, email or video, same licensed brokers, same coverage. The Kitchener office is there if you'd prefer to meet face to face.

What are the Kitchener office hours?

Our Kitchener office is open mon, fri 9:00 am, 6:00 pm. After-hours claims help is available through your carrier, see our Claims page for direct carrier numbers.

Is BrokerUnion an insurance company?

No. BrokerUnion is an independent, RIBO-licensed insurance brokerage. That means we act on your behalf, not the insurer's, and we shop your coverage across leading Canadian carriers to recommend coverage suitable for your situation.