Truly Insurance, A Division of BrokerUnion
Your local insurance broker in Kitchener.
Serving Waterloo Region with boutique brokerage care.
Truly Insurance is BrokerUnion's Kitchener, Waterloo division, bringing personal and commercial insurance choice to families and businesses across the Tri-Cities and beyond.
Our Kitchener brokers regularly serve clients across Kitchener, Waterloo, Cambridge and Waterloo Region. Whether you live nearby or anywhere else in Ontario, the same licensed team is one call, email or video meeting away.
22 Water St S, Suite 100
Kitchener, ON N2G 4K4
Mon–Fri, 9:00 am–6:00 pm
Insurance products available in Kitchener
- RIBO Licensed
- IBAO Member
- Independent brokerage
- 6 full-service offices
- 25+ Languages
- 600+ Google Reviews
FAQ
Common questions about our Kitchener office
How do I get an insurance quote in Kitchener?
Clients across Waterloo Region get a free Kitchener quote three ways: call (519) 800‑4770, complete the quote form on this page, or walk in to 22 Water St S, Suite 100, Kitchener, ON N2G 4K4. A licensed broker compares options from leading Canadian carriers and walks you through what's covered in plain language, no obligation.
What kinds of insurance does the Kitchener office sell?
The Kitchener team helps Waterloo Region clients with auto, home, condo, tenant, business, life, travel and group benefits coverage. Property and casualty policies are placed by RIBO-licensed brokers; life and health products are placed by LLQP-licensed life advisors associated with BrokerUnion. We support claims from first call to final cheque.
Do I have to visit the office in person?
No. Most Waterloo Region clients work with our Kitchener team by phone, email or video, same licensed brokers, same coverage. The Kitchener office is there whenever you'd prefer to meet face to face.
What are the Kitchener office hours?
Our Kitchener office is open Mon–Fri, 9:00 am–6:00 pm. After-hours claims help is available through your carrier, see our Claims page for direct carrier numbers.
Is BrokerUnion an insurance company?
No. BrokerUnion is an independent, RIBO-licensed insurance brokerage with a full-service office in Kitchener. We act on your behalf, not the insurer's, and shop your coverage across leading Canadian carriers to recommend a fit for your situation.