Truly Insurance (A Div. Of BrokerUnion)
Your local insurance broker in Kitchener.
Serving Waterloo Region with boutique brokerage care.
BrokerUnion Insurance serves Waterloo Region from our Kitchener office at 22 Water Street South, operating as Truly Insurance, a division of BrokerUnion Insurance Inc. Our RIBO-licensed brokers bring personal and commercial insurance choice to families and businesses across the Tri-Cities and beyond.
Our Kitchener brokers regularly serve clients across Kitchener, Waterloo, Cambridge and Waterloo Region. Whether you live nearby or anywhere else in Ontario, the same licensed team is one call, email or video meeting away.
22 Water St S, Suite 100
Kitchener, ON N2G 4K4
Mon–Fri, 9:00 am–6:00 pm
Lowest Rate Found for You
50+ carriers
Compared in under 5 minutes for Kitchener clients. Free, no broker fee.
Get a live online quote for auto, home, condo, or tenant insurance in under 5 minutes, the same quoting tool our Kitchener brokers use is available directly at brokerunion.ca. No broker fee. Real rates from 50+ carriers.
Insurance products available in Kitchener
How we back that up
- RIBO Licensed
- IBAO Member
- Independent brokerage
- 6 full-service offices
- 25+ Languages
- 650+ Google Reviews
FAQ
Common questions about our Kitchener office
Is Truly Insurance the same as BrokerUnion Insurance?
Yes. Truly Insurance is a division of BrokerUnion Insurance Inc. and operates as BrokerUnion's Kitchener office at 22 Water St S, Suite 100, Kitchener, ON N2G 4K4. It is the same RIBO-licensed brokerage, the same 50+ carrier access, and the same claims support you get at any of BrokerUnion's six Ontario offices. You can still reach the Kitchener team directly at (519) 800‑4770 or hello@trulyinsurance.ca.
How do I get an insurance quote in Kitchener?
Clients across Waterloo Region get a free Kitchener quote three ways: call (519) 800‑4770, complete the quote form on this page, or walk in to 22 Water St S, Suite 100, Kitchener, ON N2G 4K4. A licensed broker compares options from leading Canadian carriers and walks you through what's covered in plain language, no obligation.
What kinds of insurance does the Kitchener office sell?
The Kitchener team helps Waterloo Region clients with auto, home, condo, tenant, business, life, travel and group benefits coverage. Property and casualty policies are placed by RIBO-licensed brokers; life and health products are placed by LLQP-licensed life advisors associated with BrokerUnion. We support claims from first call to final cheque.
Do I have to visit the office in person?
No. Most Waterloo Region clients work with our Kitchener team by phone, email or video, same licensed brokers, same coverage. The Kitchener office is there whenever you'd prefer to meet face to face.
What are the Kitchener office hours?
Our Kitchener office is open Mon–Fri, 9:00 am–6:00 pm. After-hours claims help is available through your carrier, see our Claims page for direct carrier numbers.
Is BrokerUnion an insurance company?
No. BrokerUnion is an independent, RIBO-licensed insurance brokerage with a full-service office in Kitchener. We act on your behalf, not the insurer's, and shop your coverage across leading Canadian carriers to recommend a fit for your situation.
How do I get the cheapest auto insurance in Kitchener, Ontario?
The most effective way to find the cheapest auto insurance in Kitchener is to compare rates across multiple carriers simultaneously. BrokerUnion compares auto insurance from 50+ major Canadian carriers for Kitchener clients, including CAA, Intact, Aviva, Economical, and Wawanesa. Start a free live online quote at brokerunion.ca in under 5 minutes, or call our Kitchener office at (519) 800‑4770.
Does BrokerUnion offer home insurance for Kitchener residents?
Yes. BrokerUnion serves Kitchener residents with home, condo, tenant, and rental property insurance from 50+ carriers. Get a live quote online in under 5 minutes at brokerunion.ca, or speak to a broker who knows Kitchener's specific coverage considerations including local water risk and building factors.
Does BrokerUnion serve businesses in Kitchener?
Yes. BrokerUnion serves Kitchener businesses with commercial general liability, professional liability, cyber, commercial property, and group benefits from 50+ carriers. Request a business insurance quote at brokerunion.ca/quote or call (519) 800‑4770.
Is BrokerUnion a call centre or does it have a local broker for Kitchener?
BrokerUnion is not a call centre. Our Kitchener-area clients work with a dedicated, RIBO-licensed broker who knows the local market, compares rates from 50+ carriers, and is available at renewal and at claim time. With an office in Kitchener (and six Ontario locations total), BrokerUnion provides the boutique, personalized service that local clients value.